Luxury NDIS Transport & Support Services
Shangri-La Support Group empowers Gold Coast participants living with a disability to access the community with high-end transport services. Experience our vibrant, tailored approach that ensures you get to where you need to be safely and in style.



5 Star Clients Rating
What people think about us!
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Reliable Inclusive Supports
Dedicated to providing exceptional care services in the Greater Gold Coast Region, Shangri-La Support Group offers a range of essential offerings, including community transport and short-term accommodation. Our services are designed to guarantee safe, reliable, and luxurious experiences for all participants. With a compassionate and empathetic team, we go above and beyond to ensure a warm and inclusive environment where everyone feels valued and supported. Inspired by the beauty and resilience of the Indigenous community, our mission is to not only provide exceptional care but also to honour and celebrate the rich tapestry of cultures that make up our region.
Building Deep Connections:
We forge meaningful relationships with our dedicated staff and the individuals we support, fostering a strong sense of belonging and understanding.
Cultivating a Warm Family Culture:
Our organisation feels like a family where every member is valued, respected, and embraced.
Reliable and Unending Support:
We build strong relationships that offer continuous support and encouragement, empowering participants to thrive independently.
Inclusive and Warm Environment:
We ensure everyone we support feels equally embraced and included within our community.
Promoting Independence:
Through our services, we empower participants to achieve their goals and cultivate confidence in their abilities.
Testimonials
What Our Clients Say About Us
Mikala is awesome! Its always cool to meet someone who has such a passion for changing the lives of people living with a disability. she doesn't just offer mediocre transport either, I love the Audi she transport people in as well.
Our Gold Coast NDIS
Support Services

Luxury Community Transport
Indulge in our luxury transport services for NDIS participants with comfort, style, reliability, and a stress-free experience.

Short Term Accommodation Respite
Our Short Term Accommodation and Respite programmes provide NDIS participants & their caregivers with a reprieve from their usual activities.

Community Access
Facilitating community access for those living with a disability, offering opportunities for active engagement and inclusion.
Support Staff
Our Compassionate Community Support Team
Our staff at Shangri-La Support Group are more than just employees; they are essential members of our compassionate community. With values of empathy, trust, and warmth, each team member is dedicated to creating heartfelt connections with the people we support. Embracing a holistic approach to care, our staff celebrates the diverse backgrounds and experiences that enrich our organisation. Their unwavering commitment to fostering a supportive environment where participants feel valued, understood, and empowered to thrive is fundamental. We seek individuals who are passionate about maintaining one-on-one connections with our participants, ensuring every interaction is meaningful and impactful.
Our Founder
Meet Our Founder
Meet Mikala Lowe, the heart and soul behind Shangri-La Support Group. With a background in legal and commercial real estate, Mikala brings expertise to her role as Director and Owner. However, driven by a desire for greater fulfilment, she transitioned into a career that truly makes a difference. Mikala’s journey began with the realisation that her work in commercial real estate, while successful, lacked the personal fulfilment she craved. With four children of her own, she understands the importance of support and compassion in making a positive impact on individuals’ lives. Currently pursuing a certificate in individual disability support, Mikala is dedicated to laying the groundwork for her vision of providing comprehensive support to those in need. Her passion for creating a nurturing and empowering environment is the driving force behind Shangri-La Support Group’s mission.

Prices
We adhere to the NDIS Price Guide, ensuring our services are both accessible and cost-effective. By investing in staff training, continuous development, and process optimisation, we uphold our commitment to delivering quality disability support. Aligning our rates with industry benchmarks allows us to efficiently provide high-quality services to our participants.